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Product Care

We want to make sure that you know how to take care of your beautiful new purchase. We want your recent Kibibi Design purchase to be a lasting joy, so here are a few tips to help. 

-Sisal/ Baobab/ Wool Baskets or Bags: 

  • Take care when stacking your baskets as this can alter their shape. If your basket gets squashed, don’t panic, you can remold it by spraying lightly with water and draping over a bowl or pot of a similar shape.
  • Protect your basket from getting wet especially if you're using your basket as a plant pot. You can line it with a thick plastic or keep your plant in a pot and saucer inside the basket. We recommend not placing baskets in areas exposed to lots of moisture as these are naturally dyed fibers.
  • If your basket does get damp or wet, use an old or dark colored towel to gently fold over and extract the excess water. You could also hang the basket to dry.
  • Keep away from direct sunlight to keep the colors bright. The dyed sisal will fade if exposed to strong sunlight, although this effect can be really pretty!

-Palm Leaf Baskets:

  • To unfold your basket after shipping, simply cut the strings attached to your basket. You can place either a round item in the base or a square box to hold it down and let it regain the original shape.
  • If your basket becomes wet, use a towel to extract the excess water. Do not squeeze the basket as damage could occur. Hand or place the basket upside down until contents are dry. 
  • If the need arises to wash the inside lining, you can use a gentle mild soap, but do this with only the lining being pulled to the side when the basket is upside down. Let it air dry.

-Full Grain Leather:

  • We recommend protecting your full-grain leather by applying a protectant seal every 6 months for items frequently used. You can find a great product here
  • To clean simply wipe it with a soft damp cloth. Water can damage or dry out leather over time, so use a damp not a drenched cloth. 

  • For stubborn marks or dirt, use a leather cleaner suitable for bags. The cleaner should be pH balanced as acidic or alkaline products may react with the chemicals in the finish. Do not use baby wipes or alcohol to clean the bag and avoid greasy products that could clog the leather's pores.

  • For general maintenance, dust the bag with a soft, dry cloth. Use a white cloth to prevent color transfer and try not to dampen or wet the leather as water causes stains and warping. If the bag has a stain that sits on the surface of the leather, brush it off with a soft bristle nylon brush. Take care not to brush too hard and damage the leather 
FOR STORAGE OF ALL ITEMS, IF POSSIBLE, STORE IN A DUST BAG. YOU CAN SUBSTITUTE WITH A SOFT COTTON PILLOWCASE. DO NOT WRAP LEATHER OR THESE NATURAL FIBERS IN PLASTIC, AS THEY REQUIRE VENTILATION TO PREVENT MOLD. STORE ITEMS IN A COOL, DRY PLACE WITH GOOD AIR VENTILATION. UNWRAP IT EVERY FEW WEEKS TO CHECK FOR MOLD AND ALLOW IT TO BREATHE.